● New outcomes-based approach to address business challenges and bridge the OT and IT domains gap ● Industry leader Richard Stone to head service that will transform industrial processes through intelligent technologies

Capula, a leader in advanced operational technology and industrial digitalisation, introduces its Smart Digital Operations (SDO) service.

This innovative approach integrates intelligent technologies and digital solutions to digitalise, optimise and streamline industrial operational processes. Developed by Capula's Digital Team, led by Richard Stone, SDO is an outcomes-based approach that addresses six key industry challenges: disruption management, process efficiency, net zero, product compliance, asset health and performance, and supply chain agility.
By addressing these challenges, SDO enables businesses to achieve tangible results, such as cost savings, enhanced productivity, improved sustainability, and end-customer satisfaction. It provides a clear return on investment (ROI) and a strategic roadmap for lasting change.
SDO is designed to benefit clients across diverse industries, including energy transmission, power, renewables, nuclear and defence, where Capula has a long-standing reputation for delivering exceptional value.
Emerging industries, such as Life Sciences, pharmaceuticals and aerospace, are also adopting SDO's innovative framework to improve their operations' efficiency, compliance, and resilience.
SDO uses intelligent integration to create technology bridges between operational technology (OT), and IT layers. Encompassing a range of digital technologies, such as Data Analytics, Digital Twins, Machine Learning, Automation, and the IIOT (Industrial Internet of Things), to support and successfully address real-world business challenges and drive strategic momentum, all secured by cyber methods.
Built on Capula's proprietary REACH consulting methodology, SDO guides organisations through structured digital transformation journeys. It focuses on the four dimensions of change—people, process, production, and culture.
"I am thrilled to lead the launch of Smart Digital Operations at Capula at this pivotal moment where our industrial landscape is rapidly evolving and becoming increasingly competitive," said Richard Stone. "SDO represents a unique opportunity to deliver tangible outcomes that align with our clients' strategic goals, enabling them to thrive in a robust industrial landscape."
"Our service goes beyond technology. It integrates people, processes, production and culture to create a holistic transformation that drives sustainable success."
Stone brings years of industry expertise to his role as Head of Digital. Previously, he was managing director of Cimlogic, director at Deloitte for I4.0, and head of manufacturing—digital at Atos.
Simon Coombs, Managing Director at Capula, commented, "Smart Digital Operations is a game-changer for our clients, helping them unlock new levels of efficiency and resilience. Having Richard on board brings a wealth of expertise that will accelerate our journey in delivering transformative digital solutions."
"SDO is about creating a clear and actionable pathway for clients to navigate their digital transformation confidently," Stone continued. "Through detailed digital maturity assessments, we advise clients on how to evolve their operations and achieve their desired outcomes while avoiding the pitfalls that can hinder progress."

For more information, visit https://capula.com/smart-digital-operations